Support

Onym is a small, independent project. We read every email — usually reply within two working days.

Frequently asked

Is the report a one-time purchase?

Yes. One report = one purchase at 1.99 USD. No subscription, no automatic renewal, no ads. You can also generate a free three-name preview without buying anything.

I purchased on one device — can I view it on another?

Yes. Open Settings on your new device and the in-app "Restore purchase" option (also available on the paywall screen) — it will re-issue your entitlement based on your Apple ID / Google account.

Is this fortune-telling?

No. Onym is a naming guide grounded in cultural traditions and modern usage data. The Five-Elements (五行) reading is used to inform the naming personality, not to predict your future, finances, health, or relationships.

What data do you keep about me?

Nothing on our servers. Everything stays on your device. See the Privacy Policy for the full breakdown.

Can I get a refund?

Refunds for App Store purchases are handled by Apple — visit reportaproblem.apple.com. For Google Play, use the in-store refund flow from your Order history within 48 hours of purchase. We're happy to help if either path doesn't work — email us.

How do I delete everything?

Settings → "Delete all my local data". One tap, no undo.